TUI Group cancels Zante trips over Covid-19 fears

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Destination Editor
11:30:56 - September 03, 2020

TUI Group has canceled all holidays to a party resort on a Greek island because of customers failing to follow coronavirus safety measures.

The travel giant said it would no longer be offering trips to the resort of Laganas, on Zante, from 3rd September. The announcement comes after six clusters of cases were linked to flights from the island.

The decision comes as both Scotland and Wales reintroduce quarantine measures for guests returning from Greece over fears they may bring Covid-19 cases back.

The Scottish government announced all travelers arriving from Greece would be asked to self-isolate for 14-days after 04:00 on Thursday (3rd September), while Wales’ health minister has asked those arriving from Zante to quarantine.

Commenting on the move, a TUI spokesperson said: “Following the recent positive cases from customers returning from Zante, we have taken the decision to no longer offer holidays in the resort of Laganas from Thursday.

“The health and safety of our colleagues and customers is our primary concern and recent cases show that some customers are not following social distancing and Covid-19 safety measures.

“It is therefore the right thing to do to protect and reduce a now identified potential risk to others by no longer offering holidays to this specific resort.”

Nearly 200 people faced self-isolation after at least 16 passengers on a TUI flight from Zante to Cardiff Airport tested positive for the virus earlier this week. Passengers on board subsequently claimed others were not following Covid-19 rules.

TUI said customers due to travel to Greece from Scotland will be able to amend or cancel their holiday in light of the quarantine announcement.

The spokesperson added: “The recent cases in Wales have highlighted a demographic of customers that have recently returned from Zante and subsequently tested positive.

“As the only airline that flies between Cardiff and Zante it has allowed us to understand trends that may also be seen in other areas of the UK. We believe that with good track and trace processes, testing at airports and a nuanced approach to regional travel corridors, customers can continue to travel safely.”

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