Narita International Airport introduces first end-to-end biometric boarding process

Destination Editor
05:36:13 - April 20, 2021

Narita International Airport (Japan) uses biometrics technology to minimizes physical interaction and saves time in check-in for travelers.

Narita International Airport has partnered with Amadeus and NEC Corporation to implement biometric technology for passenger check-in, passport checks, and the boarding process.

Check-in passengers at the new biometric kiosks will be captured their face images and verified against their passport. Once verified, passengers will use an Auto Bag Drop unit and be identified by the camera embedded to the device.

At the security e-gates and boarding e-gates, passengers will be validated their identity and verify their permission to fly.

The entire boarding process is not required passengers to present their physical documents to avoid direct interactions and waiting which makes airport congestion.

Narita Airport is the first airport in Japan to implement this new biometric boarding process, using IATA One ID standard. If the trial is successful, the process will be deployed as the new standard for all international departures.

Masato Kitagawa, Manager Mechanical Systems Engineering Department, Narita International Airport Corporation said: “Everyone at Narita Airport is proud to have delivered Japan’s first end-to-end biometric departure process. Our passengers will benefit from a low-touch, automated experience that increases safety and convenience. Biometric technology is an incredibly powerful tool and key in addressing the challenges posed by COVID-19.”

Richard Dinkelmann, CEO, ICM Airport Technics, an Amadeus Company said: “This has been an extremely rewarding project that sees NEC’s facial recognition software deployed on Amadeus’ market-leading hardware for the first time. We’ve worked very closely together in order to create a contactless boarding process and to deliver on the requirements of both Narita International Airport Corporation and the Japanese government.”

Takumi Otani, Project Manager 2nd City Infrastructure Solution Division, NEC Corporation said: “This project shows that biometric technology is far more reliable, efficient and convenient than paper travel documents.”


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