According to Hoan My Travel company, its Founder and CEO, Mr. Nguyen The Khai, passed away on the afternoon of 13 April at his home.
Mr. Nguyen The Khai – founder of Hoan My Travel Company, passed away on 13 April at the age of 71 years old.
Mr. Nguyen The Khai has many contributions to the tourism industry in standardizing the tour quality and luxury travel segment with a business philosophy that takes quality and customer experience as the core value. With 22 years of experience in the service industry, he thinks that service does not make a big difference but still needs to be thoughtful and definitive.
Mr. Nguyen The Khai was born on September 30, 1951 in Ninh Binh. Before working in the tourism and travel industry, he used to be a Lecturer in Mathematics, Physics, and English at Saigon University and Van Hanh University. His sudden death is a huge loss to Ho Chi Minh City tourism.
Hoan My Travel is known as a travel agency specializing in high-end American tours, with the highest quality of service in Vietnam thanks to the strict application of quality management strategy under Japanese standards. In order to lead the company, Mr. Nguyen The Khai followed the mindset of always keeping employees satisfaction in order not to pressure them; thus, his employees can work in their best state and bring the highest profit to the company.
Mr. Khai is the person behind the success of Hoan My Tourism as the company pursues the path of becoming the top quality service company in Vietnam for middle-aged, retired customers and in the main markets of the US and Europe. He also made a major contribution to shaping the luxury travel segment, focusing on visitor experience and quality of service.
Hoan My Travel was established in 1997 with 6 members. By 2019, the company has grown with more than 150 members and has become a highly prestigious brand with important awards in the tourism industry. This is the only travel company to win a gold award at the Vietnam National Quality Award 2018.
Hoan My Travel will be taken over by Mr. Nguyen The Vinh (born in 1977), the eldest son of Mr. Nguyen The Khai as CEO and Ms. Tieu Thuy Thuy Trang (born in 1980) as Deputy CEO.