Hilton trains waiters and waitresses to become ‘Waitographers’

08:00:53 - June 20, 2022

Hilton has launched “Waitographer” to help the staff capture great photography of guests at its restaurants and bars.

Waitographer is a compound word between waiter/waitress and photographer. Based on this initiative, almost 200 team members from hotels across the UK, and 500 across the globe, have now been trained by renowned photographer Roger Moukarzel. Thanks to that, from the amateur level, they have now become semi-professional photographers, able to capture beautiful moments with cameras.

After the course, team members will receive a certificate and a badge so that Hilton’s guests can easily identify Waitographers and ask for them to take a photo.

The research from Hilton reveals for 22% of Brits, a restaurant was voted the most likely setting to ask someone to capture a group photo. The most common photography faux pas include cutting people’s heads off (33%), not getting everyone in the picture (32%), poor focus (31%), fingers on the lens (28%) and only taking one snap rather than several (27%). That’s why “Waitographer” was launched.

Emma Banks, Vice President of F&B Strategy & Development, Hilton, EMEA, said: “We have all felt disappointment of seeing what could have been an amazing picture ruined by bad photography skills, so we’re pleased to provide the answer! Whether you are visiting our hotels for a stay or just a meal, we want the great memories to last beyond just that moment and stay with our guests forever, and we know a great photo can create that lasting memory.”

Photo: Hilton.

She continued: “After a successful launch in the Middle East earlier this year, we are delighted to debut ‘Waitographer’ in the UK. We look forward to expanding this initiative even further to help combat badly taken photos on a global scale, so that diners and guests can rest assured that their memories will be perfectly captured at Hilton.”

Hilton trains waiters and waitresses to become ‘Waitographers’


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