All Emirates passengers will be covered for cost related to COVID-19 and the airline did not add any additional charge in their flight tickets either.
The largest airline in the Middle East Emirates just gave passengers a promise to cover for their COVID-19 related medical expenses and quarantine costs in an attempt to boost travel confidence.
“Emirates will be the first airline to offer free cover for COVID-19 medical costs for customers when they travel to and from UAE as well as around the world,” Sheikh Ahmed bin Saeed Al Maktoum, Emirates group chairman and CEO, said on Twitter. “This will boost travel confidence and once again positions Emirates and Dubai as aviation industry leaders,” he said.
Passengers can claim up to EUR 150,000 (USD 173,600) in medical expenses and up to EUR 100 per day for 14 days in quarantine costs, should they be diagnosed with the disease.
“We know people are yearning to fly as borders around the world gradually reopen, but they are seeking flexibility and assurances should something unforeseen happen during their travel,” the Emirates chairman added.
The announcement came shortly after the UAE made testing mandatory for all inbound and transit passengers starting August 1. Emirates’ COVID-19 coverage is implemented immediately until 30 October 2020.
The Dubai-based carrier operates a fleet of 270 wide-bodied aircraft flying to 150 cities worldwide but has halted operations in late March as part of global shutdowns to stem the spread of the coronavirus. By mid-August, it plans to fly to 58 cities.
Emirates President Tim Clark has said that it could take up to four years for operations to return to “some degree of normality,” and the airline could lay off up to 15% of its staff. This new policy is an attempt to regain normalcy and to offer a worry-free journey to all travelers.