Amadeus and IBM integrate Covid-19 digital health document verification solutions

Destination Editor
05:00:00 - July 27, 2021

Amadeus and IBM announced their partnership to address the travel industry’s challenge of checking and validating Covid-19 health documents.

The IBM Digital Health Pass will be integrated into Traveler ID for Safe Travel, Amadeus’s digital health verification solution that digitizes travelers’ ID and health documents to streamline stages of the journey.

To verify Covid-19 health credentials, the IBM Digital Health Pass uses a combination of encryption and blockchain technologies, and a global ecosystem of labs, vaccination centers, and healthcare providers.

As a result, airlines can integrate digital health credentials into existing booking systems, and passengers can choose to scan or upload their health documents.

When passengers check in online, Amadeus’s Traveler ID for Safe Travel solution will check the travel requirements against the regulations of the destination countries and gives the passenger the option to create a digital health document by scanning paper documents or uploading digital versions.

These credentials will then be verified by the IBM Digital Health Pass and airlines will receive confirmation that the passenger is ready to fly. Passenger’s personal health credentials are only used to confirm compliance with border entry requirements and will not be stored by the airline, IBM, or Amadeus, thus securing passenger privacy.

Greg Land, Travel and Transportation Industry Lead, IBM, said: “While countries across the globe are beginning to slowly reopen borders to welcome back visitors, specific border entry requirements may vary greatly from country to country. The need to check Covid-19 health documentation is causing significant delays during the journey for airlines and other travel providers, as well as the traveler.”

“The integration of IBM Digital Health Pass into Amadeus’ Traveler ID for Safe Travel is designed to provide airlines with open technologies they can build into existing digital solutions. This can help airlines safely meet border entry requirements while delivering a smoother customer experience.”

Amadeus and IBM integrate Covid-19 digital health document verification solutions

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